OVERVIEW
This website is operated by Veloqor. Throughout the site, the terms “we”, “us” and “our” refer to Veloqor.
Veloqor provides this website, including all information, products, services, tools, and resources available from this site to you, the user, subject to your acceptance of these Terms of Service.
By visiting our website and/or purchasing products from Veloqor, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree with these terms, please do not use our website or services.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Updated versions will be posted on this page, and your continued use of our website after changes are posted means you accept those changes.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to customers.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or place of residence, or that you have obtained permission from a parent or legal guardian if required.
You may not use our products or website for any unlawful or unauthorized purpose.
You agree not to violate any applicable laws, regulations, or intellectual property rights while using our website or services.
You must not transmit viruses, malicious code, or any harmful materials that may affect the operation or security of our website.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service or cancel orders at our discretion for reasons including suspected fraud, unauthorized activity, or violations of these Terms of Service.
You agree not to copy, reproduce, resell, distribute, or exploit any part of our website, products, content, or services without our prior written permission.
The headings used in these Terms of Service are included for convenience only and do not affect the interpretation of these terms.
SECTION 3 - INFORMATION ACCURACY
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However, we do not guarantee that all information is always complete, current, or error-free.
We reserve the right to correct errors, update information, change product details, or cancel orders if inaccurate information is discovered.
SECTION 4 - PRODUCTS AND SERVICES
Certain products may be available exclusively through our website.
We reserve the right to:
- Limit product quantities
- Update product descriptions or prices
- Modify or discontinue products
- Refuse orders at our discretion
Product images and colors may vary slightly depending on your device display settings.
Veloqor does not guarantee that purchased products will exactly match personal expectations or preferences.
SECTION 5 - ORDERS AND BILLING INFORMATION
When placing an order through Veloqor.com, you agree to provide accurate and complete information, including your name, shipping address, email address, and payment information.
We reserve the right to refuse, limit, or cancel orders, including orders that appear to be fraudulent, unauthorized, or placed by resellers or distributors.
If an order is canceled after payment has been processed, a refund will be issued according to our Return & Refund Policy.
You are responsible for ensuring that your account and order information is accurate and up to date.
SECTION 6 - PAYMENT
All payments must be completed at checkout before orders can be processed.
Payments are securely processed through authorized third-party payment providers.
For more information about payment processing, please refer to our Payment Policy.
SECTION 7 - THIRD-PARTY SERVICES AND LINKS
Our website may include third-party tools, services, or links.
These third-party services are provided for convenience and may operate under their own terms and privacy policies.
Veloqor does not control and is not responsible for the content, accuracy, or practices of third-party websites or services.
SECTION 8 - USER COMMENTS AND CONTENT
If you submit reviews, comments, feedback, photos, videos, or other content to Veloqor, you agree that:
- Your content does not violate any third-party rights
- Your content does not contain unlawful, harmful, or misleading information
- You have the necessary rights to share the content
Veloqor may use customer feedback or reviews for business purposes where permitted.
We will not use customer photos, videos, or personal content for advertising purposes without your permission.
SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
SECTION 10 - PROHIBITED USES
You are prohibited from using our website or content:
- For unlawful purposes
- To submit false or misleading information
- To interfere with website security or functionality
- To upload viruses or harmful code
- To collect personal information from other users without authorization
- To violate intellectual property rights
We reserve the right to terminate access to our website if these terms are violated.
SECTION 11 - PRODUCT USE DISCLAIMER
Veloqor products should be used according to the provided instructions.
Customers are responsible for using products safely and correctly.
Veloqor is not responsible for damage caused by misuse, improper operation, unauthorized modifications, or failure to follow product instructions.
Veloqor products are designed for physical heat-based comfort and are not intended to diagnose, treat, cure, or prevent any medical condition unless otherwise stated.
SECTION 12 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Veloqor shall not be liable for indirect, incidental, special, or consequential damages arising from:
- Use or inability to use our website
- Use of our products
- Website interruptions
- Events outside our reasonable control
Our liability shall not exceed the amount paid by the customer for the applicable product or order.
SECTION 13 - INDEMNIFICATION
You agree to indemnify and hold harmless Veloqor and its affiliates, employees, partners, and service providers from claims or damages arising from:
- Your violation of these Terms of Service
- Your misuse of the website or products
- Your violation of applicable laws or third-party rights
SECTION 14 - SEVERABILITY
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.
SECTION 15 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted according to applicable laws of the United States.
SECTION 16 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update or modify these terms at any time. Your continued use of our website after changes are posted means you accept the updated terms.
SECTION 17 - CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
Veloqor
Email:
support@veloqor.com